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James is a 31-year-old manager in a customer service department. For the past 3 years, he has overseen a team of eight employees, before which he was a customer service representative for 12 years. He is highly regarded among his direct reports for his support and flexibility. Further, they respect his wealth of knowledge about the organization\u2019s products and processes. Several of his direct reports, however, have expressed frustration at his unwillingness to confront team members that are not pulling their weight. Two employees in particular have stopped answering calls when they are busy and this increases the workload on everyone else. The brunt of the extra work, however, has been picked up by James himself. The director of the department is pleased with the consistency of James\u2019 team but notes that he has done little to innovate or advance the group\u2019s productivity, even when given a company mandate to do so.<\/p>\n
![\"\"](\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" "\\"\\"")
The assessment indicates that James has a fairly typical S style, with a strong inclination (see Figure 8.10). The umbrella graph shows moderate scores on the C and CD scales and low scores on the D, Di, and i scales (see Figure 8.11). James\u2019 discomfort with interpersonal tension is reflected in his low CD and D scores, and his discomfort with assertiveness is reflected in his low D and Di scores.<\/p>\n
James\u2019 willingness to put his own needs aside for the sake of others or for the sake of preserving harmony is typical of the S style. He prefers a calm, peaceful environment where everyone gets along. Consistent with this preference, he has little drive to initiate large-scale change in his department or take chances on untested processes. Likewise, he is very reluctant to push his direct reports to work harder or move outside their comfort zones. As a result, the culture in his team is pleasant and low-key, but not particularly results-oriented.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
<\/h3>\nWhat else do you read out from his DiSC result? What would you like to ask James if you would be his coach\/trainer\/manager?<\/h3>\n<\/div>\n
<\/p>\n
Reference: Everything DiSC Manual (Scullard, Baum 2015)<\/em><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"At its core, the DiSC\u00ae model is designed to be simple to understand and easy to remember. The respondent needs to be able to leave a DiSC experience with clear, simple principles that can be understood and applied in the real world. However, every model and assessment tool is only a simplification of real life. […]<\/p>\n","protected":false},"author":2,"featured_media":22302,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-22314","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-maaratlemata"],"_links":{"self":[{"href":"https:\/\/ipbpartners.eu\/en\/wp-json\/wp\/v2\/posts\/22314","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ipbpartners.eu\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ipbpartners.eu\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ipbpartners.eu\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ipbpartners.eu\/en\/wp-json\/wp\/v2\/comments?post=22314"}],"version-history":[{"count":0,"href":"https:\/\/ipbpartners.eu\/en\/wp-json\/wp\/v2\/posts\/22314\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ipbpartners.eu\/en\/wp-json\/wp\/v2\/media\/22302"}],"wp:attachment":[{"href":"https:\/\/ipbpartners.eu\/en\/wp-json\/wp\/v2\/media?parent=22314"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ipbpartners.eu\/en\/wp-json\/wp\/v2\/categories?post=22314"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ipbpartners.eu\/en\/wp-json\/wp\/v2\/tags?post=22314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
![\"\"](\"https:\/\/ipbpartners.eu\/wp-content\/uploads\/2021\/08\/Everything-DiSC-Insight-Bubble_No-Text_S-Style-244x300.png\" "\\"\\"")
The assessment indicates that James has a fairly typical S style, with a strong inclination (see Figure 8.10). The umbrella graph shows moderate scores on the C and CD scales and low scores on the D, Di, and i scales (see Figure 8.11). James\u2019 discomfort with interpersonal tension is reflected in his low CD and D scores, and his discomfort with assertiveness is reflected in his low D and Di scores.<\/p>\n![\"\"](\"https:\/\/ipbpartners.eu\/wp-content\/uploads\/2023\/04\/James-S-style.png\" "\\"\\"")
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