{"id":17823,"date":"2020-09-21T07:11:27","date_gmt":"2020-09-21T07:11:27","guid":{"rendered":"https:\/\/2027.ipbpartners.eu\/?p=17823"},"modified":"2026-10-15T11:22:07","modified_gmt":"2026-10-15T11:22:07","slug":"uz-disc-balstits-parrunu-prasmju-trenins-swedbank-vaditajiem","status":"publish","type":"ipb_story","link":"https:\/\/ipbpartners.eu\/lv\/story\/uz-disc-balstits-parrunu-prasmju-trenins-swedbank-vaditajiem\/","title":{"rendered":"Swedbank: uz DiSC balst\u012btas p\u0101rrunu prasmes klientu vad\u012bt\u0101jiem"},"content":{"rendered":"\n<div class=\"ipb-case-glance\"><div><p class=\"k\">Client<\/p><p>Swedbank, one of the largest banks in Northern Europe<\/p><\/div><div><p class=\"k\">Challenge<\/p><p>Develop the negotiation skills of client managers<\/p><\/div><div><p class=\"k\">Solution<\/p><p>A DiSC-based negotiation skills programme on relationship, styles and process<\/p><\/div><div><p class=\"k\">Result<\/p><p>Client managers persuade based on each client&#8217;s style and plan negotiations with more skill<\/p><\/div><\/div>\n\n<p class=\"wp-block-paragraph\">Our certified training partner <a href=\"https:\/\/changepartners.ee\/en\" target=\"_blank\" rel=\"noopener\"><strong>Change Partners<\/strong><\/a>, one of the most experienced long-term users of DiSC, worked with <strong>Swedbank<\/strong>, one of the largest banks in Northern Europe, on a negotiation skills programme for its client managers.<\/p>\n\n<h2 class=\"wp-block-heading\">The challenge<\/h2>\n\n<p class=\"wp-block-paragraph\">Client managers play an important role in the bank&#8217;s success. Swedbank wanted to <strong>develop their negotiation skills<\/strong> and, above all, their ability to understand and influence clients with very different styles.<\/p>\n\n<h2 class=\"wp-block-heading\">What they did<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>The training covered three sides of negotiation: the relationship, the styles of the people involved and the process.<\/li>\n\n<li>With their DiSC profile, each participant learned their own negotiation style, its strengths and what to develop. DiSC-based tools taught them to recognise a client&#8217;s style and choose a negotiation strategy that suits that client.<\/li>\n\n<li>Participants practised the whole negotiation: preparing, opening well, listening and asking questions, presenting their position with confidence, using different ways of influencing, finding common interests, handling objections and difficult moments, and reaching a decision.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">The results<\/h2>\n\n<ul class=\"wp-block-list\">\n<li><strong>Better negotiation skills<\/strong> across the client manager level.<\/li>\n\n<li><strong>Persuasion that fits the client.<\/strong> Participants started using persuasion techniques based on each client&#8217;s tendencies and behaviour patterns.<\/li>\n\n<li><strong>Better analysis and planning.<\/strong> Participants learned to analyse ongoing negotiations and plan future ones with purpose.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">What participants said<\/h3>\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"1080\" src=\"\/wp-content\/uploads\/2020\/09\/Swedbank-DiSC-workshops.png\" alt=\"Feedback from Swedbank participants\" class=\"wp-image-26301\" srcset=\"https:\/\/ipbpartners.eu\/wp-content\/uploads\/2020\/09\/Swedbank-DiSC-workshops.png 1080w, https:\/\/ipbpartners.eu\/wp-content\/uploads\/2020\/09\/Swedbank-DiSC-workshops-300x300.png 300w, https:\/\/ipbpartners.eu\/wp-content\/uploads\/2020\/09\/Swedbank-DiSC-workshops-1024x1024.png 1024w, https:\/\/ipbpartners.eu\/wp-content\/uploads\/2020\/09\/Swedbank-DiSC-workshops-150x150.png 150w, https:\/\/ipbpartners.eu\/wp-content\/uploads\/2020\/09\/Swedbank-DiSC-workshops-768x768.png 768w, https:\/\/ipbpartners.eu\/wp-content\/uploads\/2020\/09\/Swedbank-DiSC-workshops-75x75.png 75w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/figure>\n\n<div class=\"ipb-case-next\"><p>Want your client-facing people to read each customer and adapt? DiSC gives them a simple, practical way to do it.<\/p><p class=\"lk\"><a href=\"\/en\/everything-disc-sales\/\">Everything DiSC\u00ae Sales \u2192<\/a> <a href=\"#contact\">Talk to us \u2192<\/a><\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Klientu vad\u012bt\u0101ji DiSC p\u0101rrunu prasmju programm\u0101 m\u0101c\u012bj\u0101s izprast katra klienta stilu un izv\u0113l\u0113ties piem\u0113rot\u0101ko p\u0101rrunu strat\u0113\u0123iju.<\/p>\n","protected":false},"featured_media":40208,"template":"","meta":{"ipb_story_logo":6302,"ipb_story_side_image":16260,"footnotes":""},"class_list":["post-17823","ipb_story","type-ipb_story","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/ipbpartners.eu\/lv\/wp-json\/wp\/v2\/ipb_story\/17823","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ipbpartners.eu\/lv\/wp-json\/wp\/v2\/ipb_story"}],"about":[{"href":"https:\/\/ipbpartners.eu\/lv\/wp-json\/wp\/v2\/types\/ipb_story"}],"version-history":[{"count":3,"href":"https:\/\/ipbpartners.eu\/lv\/wp-json\/wp\/v2\/ipb_story\/17823\/revisions"}],"predecessor-version":[{"id":40736,"href":"https:\/\/ipbpartners.eu\/lv\/wp-json\/wp\/v2\/ipb_story\/17823\/revisions\/40736"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ipbpartners.eu\/lv\/wp-json\/wp\/v2\/media\/40208"}],"wp:attachment":[{"href":"https:\/\/ipbpartners.eu\/lv\/wp-json\/wp\/v2\/media?parent=17823"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}